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Willow Bank

Residential Home

Willow Bank House is set in a stunning, rural location, near the market town of Pershore, surrounded by landscaped gardens and bordered by a picturesque brook. Originally a Roman site, opposite an RAF training ground, the home has an abundance of history to its name.

Willow Bank is a home for people living with dementia. It prides itself on focussing on giving residents freedom to maintain a good quality of life under watchful care, for those who otherwise would be forced to live within lifestyle constraints. To give the responsibility of caring for a loved one to someone else is never an easy step to take and so we make sure the transition is as smooth as possible for families.

Willow Bank is proud to have been awarded Two Star Gold Accreditation by the National Dementia Care Accreditation Scheme, recognising the exceptional care and understanding our team brings to supporting people living with dementia.

For us, dementia care goes beyond meeting standards. It’s about truly knowing each resident — their routines, stories and the little things that bring comfort and familiarity. Because every person’s experience of dementia is different, we tailor our support to the individual, helping each resident continue to live a life that feels meaningful and reassuring.

This accreditation reflects the dedication of our team in creating a safe, supportive environment where residents feel understood, valued and at home.

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About the Home

Accommodation

At Willow Bank, we want those under our care to feel like they are at home and so we are dedicated to providing the very best environment for them. Our home is a large and friendly 63 bed purpose-built home, presenting a clean and secure environment to accommodate the needs of all individuals. There are several communal areas for the residents to choose from, dependent on their mood. There are two additional wings to our home which are suitable for high dependent clients who are more comfortable in smaller groups.

Activities

Residents are actively encouraged to engage in social activities or hobbies of their own choosing. Additionally, we create daily programmes to stimulate the residents in both body and mind.

Community involvement is also encouraged, with regular visits from a variety of organisations in the area.

Cuisine

Our experienced kitchen team at Willow Bank are dedicated to providing nutritious and enjoyable meals for all the residents, adapting to each individual’s preferences and requirements. The ingredients are locally sourced allowing meals to be produced each day using fresh ingredients.

Types of Care

Residential Care

Residential care is for older people who are finding it increasingly difficult to manage at home without additional help and support.

Residents will not only be supported with personal care but our devoted staff will take over all the everyday tasks of laundry, cooking, gardening and housekeeping, allowing the residents more time to relax and enjoy themselves in a comfortable and safe environment.

It is our priority to make everything as seamless as possible in the moving process so that your loved one maintains their independence, dignity and identity at all times. Choosing the right care home for a loved one can be an overwhelming task and we will be there to support you throughout the whole process. We encourage friends and family to visit as often as they can and everyone is of course invited to come along to the parties and events we regularly hold for the residents.

At Buckland Care we take time to get to know each resident, tailoring the care we provide to suit each individual person. Our dedicated team is proud of the facilities available to residents, and work hard to ensure they retain as much independence as possible but rest assured, we will be there 24 hours a day should they need us.

Dementia Care

Choosing a care home for someone living with dementia is a major decision. You need to be sure that your loved one will be in an understanding, nurturing environment with professionals who have the experience and knowledge to safely care for them.

At all Buckland Care homes that is exactly what we offer. We do everything we can to make our residents feel at ease, with tailored features for those living with dementia. Every carer is trained to care for dementia patients and our homes have been adapted to aid those living with a dementia-related illness.

Respite Care

Buckland Care homes provide respite care for people who may only require a short stay in a care home. Respite care is an invaluable service for those who care full-time for their loved ones, providing them with a chance to take a break from daily responsibilities.

Some residents use it as a way to trial the home before moving in full term, to see if they will feel settled and at home. The length of time residents stay is flexible and can be anything from a week to a few months. We will work with you and deliver a high level of professional care to all residents no matter how long they are staying with us.

Day Care

In all of our homes at Buckland Care, we offer day care for those who wish to socialise with their peers and be looked after during the day but return to their own home in the evening.

The benefits of this are plentiful: allowing full time carers to rest; socialising with like-minded people and keeping the body and mind active; relieving oneself of the hassle of personal care and home-cooked meal preparation; a simple change of scene. With our welcoming staff on hand all day, individuals can feel safe and secure within our friendly care homes and enjoy a different environment to their own home.

Staff

Willow Bank is full of exceptional and caring staff, who take the time to develop plans for each resident. Weekly clinics are held at the home and regular home visits are made by District Nurses and psychiatric professionals as well as chiropodist, physiotherapists and opticians when required.

  • Carole Hall
    Registered Manager

    Carole has worked in care for 30 years, starting her career at Worcester County Council as a domiciliary care assistant, then moving to Sanctuary. At Sanctuary, she started as a Care Assistant and worked her way up to the Home Manager position. Carole has achieved her NVQ 5 and Leadership in Dementia Qualification with Worcester University.
    Carole has two grown up children, one of whom lives in Canada and she has just been made a Grandmother for the second time. Her hobbies include walking, reading and family days out.

  • Alison Evans
    Deputy Manager

    When Alison was 14 she started working as a Care Assistant at weekends and in school holidays. She continued this full time until she was 22 when she decided to have a change of career. She worked in a door factory for 15 years, working her way up to a shop floor supervisor. However, Alison missed caring for vulnerable adults and decided to go back to working in the care industry. She began working as a care assistant and has worked her way up to Deputy Manager. She has achieved her NVQ 3 and is about to start working towards her NVQ 5.
    Alison is an animal lover, owning a dog and two cats. She lives in the countryside and loves long walks with her dog. She is also an avid reader of crime fiction.

  • Samantha Cope
    Administrator

    Sam is our AAT qualified administrator. Previously, she worked for herself as a bookkeeper and worked for her local council as their clerk.
    In her spare time, she enjoys pilates, the gym and eating out (which she claims is the only reason for the gym!).
    Sam is bubbly and will laugh at bad jokes - give it a try next time you're visiting!

I would like to thank you and all the staff at Willow Bank for looking after my father Albert Lambert. No one wants to think of their parents in a home but Willow Bank is the best home I have ever seen. Can you thank all the staff for their excellent work and I wish to thank each and every one of them for looking after my father who I love so very much.

Alison Dale

News & Events

The latest from Facebook

Willow Bank Residential Home

5 days ago

Willow Bank Residential Home
Yesterday afternoon felt like a true "Double Bubble" of joy! We were treated to another wonderful visit from Andy, who arrived with his impressive collection of guitars in tow. He made quite the entrance, stepping "out of the shadows" with all the stealth and presence of an Apache warrior!!!!!! 😂🤣😅While the melodies were flowing, the celebrations were in full swing for John’s birthday. It was a heartwarming scene as he marked the occasion surrounded by his loving family and, of course, his close-knit circle of friendsn😁. Good tunes, great company, and a milestone birthday, it doesn't get much better than that! 🎸✨🎂#DoubleBubble #GuitarVibes #BirthdayCelebrations #GoodTimes #ComingOutOfTheShadows #MusicAndFamily #MemoriesMade 🎶🎈🥂@followers Buckland Care ... See MoreSee Less

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Willow Bank Residential Home

5 days ago

Willow Bank Residential Home
🤝 Community & Connection in Action!Our Dementia and Wellbeing Lead, Paul Chambers had a fabulous day yesterday at the Living Well with Dementia - Age UK Wyvern ‘Care Connection Day’! 🌟 It was an absolute privilege to spend time with so many dedicated care providers and support networks who serve our local community.A massive thank you to Kelly Reeves for organising such a seamless and impactful event. Your hard work behind the scenes made these vital connections possible! 🙌✨In addition, thank you to Sarah and all the team at 'Wallace House Community Centre' in Evesham for your hospitality.My Key Takeaways:Power in Partnership: Had some truly wonderful chats about how we can all work together ‘As One’. 🔗Shared Vision: Strengthening our collective approach to supporting each other and the most vulnerable members of our community. ❤️@followers Buckland Care Evesham & District Meeting Centre - Supporting Better Lives With Dementia Evesham Dementia Action Alliance Pershore Volunteer Centre BBC Hereford & Worcester Worcester News Wellbeing companion care in your own home. Richmond Villages Care Homes Bluebird Group Stonebow House Fire and Rescue NSW Better Together Daybreakers Day Care ClubNew Connections: It was lovely to meet so many passionate, like-minded people with some familiar faces!When we collaborate, we don't just provide care, we build a stronger, more resilient community for everyone. Looking forward to putting these conversations into action! 🚀🏢#CommunityCare #AgeUKWyvern #CareConnection #StrongerTogether #LocalSupport #NetworkingForGood #ElderlyCare #WorkingAsOne #CommunityImpact 🌈✨ ... See MoreSee Less

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Willow Bank Residential Home

5 days ago

Willow Bank Residential Home
🎸 Sunjay Saves the Day! 🌟Talk about a twist of fate! After being let down by our pre-scheduled performer on Wednesday, we weren’t sure how the afternoon would go, however it turns out it was meant to be. The fantastic Sunjay stepped in at the very last minute and absolutely blew us away! 🎤✨The lounge was packed, and the energy was incredible, residents, families and friends enjoying the fun. We had a room full of dancing, singing, and non-stop laughter. 💃🕺Sunjay’s Buddy Holly tribute is nothing short of amazing. He had everyone on their feet with all the absolute classics:🎶 Everyday🎸 That’ll Be the Day🥁 Peggy Sue...and so many more!A huge thank you to Sunjay for turning our afternoon into something truly special. What a talent! 🙌❤️#SunjaySavesTheDay #BuddyHolly #LiveMusic #RockAndRollClassics #LastMinuteLegend #DancingAndSinging #GoodVibes Only #MusicMemories 🎶✨@followers Buckland Care Evesham & District Meeting Centre - Supporting Better Lives With Dementia Living Well with Dementia - Age UK Wyvern Evesham Dementia Action AlliancePershore People Worcester News BBC Hereford & Worcester ... See MoreSee Less

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Willow Bank Residential Home

1 week ago

Willow Bank Residential Home
🧠 Use Your Words & Find Your Tune: Today’s CST Session!This morning, our Cognitive Stimulation Therapy (CST) group dived into the world of 'Word' & 'Song' Association. It wasn't just about talk, it was about keeping those mental gears turning through language and rhythm!Why Word & Song Association?For those living with mild to moderate dementia, finding the right word or memory can sometimes feel like a game of hide-and-seek. Today’s session helped strengthen connections by linking words like "Bee" to "Honey" to unlock deep-seated memories. The use of musical retrieval, using "Song Association" to spark recall, mentioning "Hey Jude" led us straight into a chorus of the Beetles classic! Boosting confidence by practicing verbal fluency and singing in a fun, fail-safe environment. Laughing over the unexpected places our "word chains" took us and sharing a melody together, keeping the conversation flowing and the spirits high.📅 When: Wednesday, 22nd April 2026 💡 The Goal: Building bridges between ideas and melodies to keep the mind active.#CST #dementiacare #brainhealthmatters #wordassociation #SongAssociation #musicmemory #ActiveMinds #CommunityCare#dementiacare #dementiafriendly@followers Buckland Care Evesham & District Meeting Centre - Supporting Better Lives With Dementia Living Well with Dementia - Age UK Wyvern Evesham Dementia Action Alliance ITV Loose Women BBC Hereford & Worcester Pershore High School Pershore College Worcester News Pershore Volunteer Centre Church Lench CE First School Wellbeing companion care in your own home. Evesham Journal ... See MoreSee Less

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Willow Bank Residential Home

1 week ago

Willow Bank Residential Home
There’s nothing like a sing-along to make the garden grow! 🎶 Kate and our lovely residents spent a weekend afternoon getting their hands dirty, planting a beautiful mix of wisteria, poppies, and dahlias for the summer.The competitive spirit is already blooming! Some of our residents have started a friendly challenge to see who can grow the biggest wisteria. We can’t wait to see these colours pop! 🌸✨#CommunityGarden #GreenThumbs #SummerBlooms #GardeningTogether #wisteriawatch@followers Buckland Care Evesham & District Meeting Centre - Supporting Better Lives With Dementia Living Well with Dementia - Age UK Wyvern Evesham Dementia Action Alliance ... See MoreSee Less

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Contact

Please do not hesitate to get in touch, we'd love to hear from you.

Phone:
01386 556844

Email:

willowbank@bucklandcare.co.uk

Address:
Tilesford Park, Throckmorton, Pershore, Worcestershire WR10 2LA

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      Willow Bank House, Tilesford Park, Pershore WR10 2LA, UK
      Buckland Care
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